Summary
If you're building customer health scores from scratch or fixing one that generates too much noise, this walks you through the full framework: dimension weights, metric selection, scoring rules, and alert thresholds. It's based on Gainsight and Totango patterns and includes detailed scoring matrices for product, support, financial, and relationship health. The examples are thorough, maybe even dense, but that's the point. You get specific guidance on things like when to weight product usage higher versus relationship metrics, and how to set alert levels that don't create CSM fatigue. Good for customer success ops people who need structure, not just theory.
Install to Claude Code
npx -y skills add guia-matthieu/clawfu-skills --skill health-score-monitor --agent claude-codeInstalls into .claude/skills of the current project.
Keep your Mac awake while Claude Code and 40+ AI agents run. Sleeps when they're idle.
One time payment $9 →
Integrate web data into your AI product. One API to scrape website & brand data.
Get API Key Now →
Agent, run crypto. Access onchain data & trade routes via 1inch.
Install now →
On Capafy, your Skill runs online 24/7 as an agent product, and you get paid every time someone uses it.
Start earning →
Files
SKILL.md
Select a file.
Featured
Keep your Mac awake while Claude Code and 40+ AI agents run. Sleeps when they're idle.
One time payment $9 →Integrate web data into your AI product. One API to scrape website & brand data.
Get API Key Now →Agent, run crypto. Access onchain data & trade routes via 1inch.
Install now →On Capafy, your Skill runs online 24/7 as an agent product, and you get paid every time someone uses it.
Start earning →
