This connects Claude to Intercom's customer data through a hosted gateway that handles OAuth for you. You get five tools: search and retrieve contacts by email or attributes, list and fetch full conversation threads with message history, and browse companies with their metadata. It's part of Pipeworx's broader integration platform, so you can either use the dedicated Intercom endpoint or connect to their main gateway for access to 600+ other data sources. Worth grabbing if you're building support workflows, enriching customer context during conversations, or need to pull Intercom data into Claude without spinning up your own server.
Public tool metadata for what this MCP can expose to an agent.
INTERCOM_ADD_SUBSCRIPTION_TO_A_CONTACTYou can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.Attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription...3 paramsYou can add a specific subscription to a contact. In Intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.Attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription...
idstringcontact_idstringconsent_typestringINTERCOM_ADD_TAG_TO_A_CONTACTYou can tag a specific contact. This will return a tag object for the tag that was added to the contact.2 paramsYou can tag a specific contact. This will return a tag object for the tag that was added to the contact.
idstringcontact_idstringINTERCOM_ASSIGN_CONVERSATIONAssigns a conversation to a specific admin or team in Intercom4 paramsAssigns a conversation to a specific admin or team in Intercom
team_idstringadmin_idstringassignee_idstringconversation_idstringINTERCOM_ATTACH_A_CONTACT_TO_A_COMPANYYou can attach a company to a single contact.1 paramsYou can attach a company to a single contact.
idstringINTERCOM_CLOSE_CONVERSATIONCloses a conversation in Intercom, marking it as resolved3 paramsCloses a conversation in Intercom, marking it as resolved
bodystringadmin_idstringconversation_idstringINTERCOM_CREATE_A_COLLECTIONYou can create a new collection by making a POST request to `https://api.intercom.io/help_center/collections.`116 paramsYou can create a new collection by making a POST request to `https://api.intercom.io/help_center/collections.`
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can create a new article by making a POST request to `https://api.intercom.io/articles`.341 paramsYou can create a new article by making a POST request to `https://api.intercom.io/articles`.
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can add a note to a single contact.4 paramsYou can add a note to a single contact.
idintegerbodystringadmin_idstringcontact_idstringINTERCOM_CREATE_CONVERSATIONCreates a new conversation in Intercom6 paramsCreates a new conversation in Intercom
bodystringsubjectstringfrom_user_idstringmessage_typestringfrom_admin_idstringfrom_contact_idstringINTERCOM_CREATE_OR_UPDATE_A_COMPANYYou can create or update a company. Companies will be only visible in Intercom when there is at least one associated user. Companies are looked up via `company_id` in a `POST` request, if not found via `company_id`, the new company will be created, if found, that company will...9 paramsYou can create or update a company. Companies will be only visible in Intercom when there is at least one associated user. Companies are looked up via `company_id` in a `POST` request, if not found via `company_id`, the new company will be created, if found, that company will...
namestringplanstringsizeintegerwebsitestringindustrystringcompany_idstringmonthly_spendintegercustom_attributesobjectremote_created_atintegerINTERCOM_DELETE_A_COLLECTIONYou can delete a single collection by making a DELETE request to `https://api.intercom.io/collections/<id>`.1 paramsYou can delete a single collection by making a DELETE request to `https://api.intercom.io/collections/<id>`.
idintegerINTERCOM_DELETE_A_COMPANYYou can delete a single company.1 paramsYou can delete a single company.
idstringINTERCOM_DELETE_A_CONTACTYou can delete a single contact.1 paramsYou can delete a single contact.
idstringINTERCOM_DELETE_AN_ARTICLEYou can delete a single article by making a DELETE request to `https://api.intercom.io/articles/<id>`.1 paramsYou can delete a single article by making a DELETE request to `https://api.intercom.io/articles/<id>`.
idintegerINTERCOM_DETACH_A_CONTACT_FROM_A_COMPANYYou can detach a company from a single contact.2 paramsYou can detach a company from a single contact.
idstringcontact_idstringINTERCOM_GET_A_CONTACTYou can fetch the details of a single contact.1 paramsYou can fetch the details of a single contact.
idstringINTERCOM_GET_CONVERSATIONRetrieves a specific conversation by ID with all messages and details2 paramsRetrieves a specific conversation by ID with all messages and details
display_asstringconversation_idstringINTERCOM_IDENTIFY_AN_ADMINYou can view the currently authorised admin along with the embedded app object (a "workspace" in legacy terminology). > 🚧 Single Sign On > > If you are building a custom "Log in with Intercom" flow for your site, and you call the `/me` endpoint to identify the logged-in user,...You can view the currently authorised admin along with the embedded app object (a "workspace" in legacy terminology). > 🚧 Single Sign On > > If you are building a custom "Log in with Intercom" flow for your site, and you call the `/me` endpoint to identify the logged-in user,...
No parameter schema in public metadata yet.
INTERCOM_LIST_ALL_ACTIVITY_LOGSYou can get a log of activities by all admins in an app.2 paramsYou can get a log of activities by all admins in an app.
created_at_afterstringcreated_at_beforestringINTERCOM_LIST_ALL_ADMINSYou can fetch a list of admins for a given workspace.You can fetch a list of admins for a given workspace.
No parameter schema in public metadata yet.
INTERCOM_LIST_ALL_ARTICLESYou can fetch a list of all articles by making a GET request to `https://api.intercom.io/articles`. > 📘 How are the articles sorted and ordered? > > Articles will be returned in descending order on the `updated_at` attribute. This means if you need to iterate through results...You can fetch a list of all articles by making a GET request to `https://api.intercom.io/articles`. > 📘 How are the articles sorted and ordered? > > Articles will be returned in descending order on the `updated_at` attribute. This means if you need to iterate through results...
No parameter schema in public metadata yet.
INTERCOM_LIST_ALL_COLLECTIONSYou can fetch a list of all collections by making a GET request to `https://api.intercom.io/help_center/collections`. Collections will be returned in descending order on the `updated_at` attribute. This means if you need to iterate through results then we'll show the most rece...You can fetch a list of all collections by making a GET request to `https://api.intercom.io/help_center/collections`. Collections will be returned in descending order on the `updated_at` attribute. This means if you need to iterate through results then we'll show the most rece...
No parameter schema in public metadata yet.
INTERCOM_LIST_ALL_COMPANIESYou can list companies. The company list is sorted by the `last_request_at` field and by default is ordered descending, most recently requested first. Note that the API does not include companies who have no associated users in list responses. When using the Companies endpoint...3 paramsYou can list companies. The company list is sorted by the `last_request_at` field and by default is ordered descending, most recently requested first. Note that the API does not include companies who have no associated users in list responses. When using the Companies endpoint...
pageintegerorderstringper_pageintegerINTERCOM_LIST_ALL_HELP_CENTERSYou can list all Help Centers by making a GET request to `https://api.intercom.io/help_center/help_centers`.You can list all Help Centers by making a GET request to `https://api.intercom.io/help_center/help_centers`.
No parameter schema in public metadata yet.
INTERCOM_LIST_ALL_NOTESYou can fetch a list of notes that are associated to a contact.1 paramsYou can fetch a list of notes that are associated to a contact.
idintegerINTERCOM_LIST_ATTACHED_COMPANIES_FOR_CONTACTYou can fetch a list of companies that are associated to a contact.1 paramsYou can fetch a list of companies that are associated to a contact.
idstringINTERCOM_LIST_ATTACHED_CONTACTSYou can fetch a list of all contacts that belong to a company.1 paramsYou can fetch a list of all contacts that belong to a company.
idstringINTERCOM_LIST_ATTACHED_SEGMENTS_FOR_COMPANIESYou can fetch a list of all segments that belong to a company.1 paramsYou can fetch a list of all segments that belong to a company.
idstringINTERCOM_LIST_ATTACHED_SEGMENTS_FOR_CONTACTYou can fetch a list of segments that are associated to a contact.1 paramsYou can fetch a list of segments that are associated to a contact.
contact_idstringINTERCOM_LIST_CONVERSATIONSLists conversations from Intercom with filtering and pagination support5 paramsLists conversations from Intercom with filtering and pagination support
statestringper_pageintegerdisplay_asstringassignee_idstringstarting_afterstringINTERCOM_LIST_SUBSCRIPTIONS_FOR_A_CONTACTYou can fetch a list of subscription types that are attached to a contact. These can be subscriptions that a user has 'opted-in' to or has 'opted-out' from, depending on the subscription type. This will return a list of Subscription Type objects that the contact is associated...1 paramsYou can fetch a list of subscription types that are attached to a contact. These can be subscriptions that a user has 'opted-in' to or has 'opted-out' from, depending on the subscription type. This will return a list of Subscription Type objects that the contact is associated...
contact_idstringINTERCOM_LIST_TAGS_ATTACHED_TO_A_CONTACTYou can fetch a list of all tags that are attached to a specific contact.1 paramsYou can fetch a list of all tags that are attached to a specific contact.
contact_idstringINTERCOM_MERGE_A_LEAD_AND_A_USERYou can merge a contact with a `role` of `lead` into a contact with a `role` of `user`.2 paramsYou can merge a contact with a `role` of `lead` into a contact with a `role` of `user`.
fromstringintostringINTERCOM_REMOVE_SUBSCRIPTION_FROM_A_CONTACTYou can remove a specific subscription from a contact. This will return a subscription type model for the subscription type that was removed from the contact.2 paramsYou can remove a specific subscription from a contact. This will return a subscription type model for the subscription type that was removed from the contact.
idstringcontact_idstringINTERCOM_REMOVE_TAG_FROM_A_CONTACTYou can remove tag from a specific contact. This will return a tag object for the tag that was removed from the contact.2 paramsYou can remove tag from a specific contact. This will return a tag object for the tag that was removed from the contact.
idstringcontact_idstringINTERCOM_REOPEN_CONVERSATIONReopens a closed conversation in Intercom3 paramsReopens a closed conversation in Intercom
bodystringadmin_idstringconversation_idstringINTERCOM_REPLY_TO_CONVERSATIONSends a reply to an existing conversation in Intercom5 paramsSends a reply to an existing conversation in Intercom
admin_idstringmessage_bodystringmessage_typestringattachment_urlsarrayconversation_idstringINTERCOM_RETRIEVE_A_COLLECTIONYou can fetch the details of a single collection by making a GET request to `https://api.intercom.io/help_center/collections/<id>`.1 paramsYou can fetch the details of a single collection by making a GET request to `https://api.intercom.io/help_center/collections/<id>`.
idintegerINTERCOM_RETRIEVE_A_COMPANY_BY_IDYou can fetch a single company.1 paramsYou can fetch a single company.
idstringINTERCOM_RETRIEVE_A_HELP_CENTERYou can fetch the details of a single Help Center by making a GET request to `https://api.intercom.io/help_center/help_center/<id>`.1 paramsYou can fetch the details of a single Help Center by making a GET request to `https://api.intercom.io/help_center/help_center/<id>`.
idintegerINTERCOM_RETRIEVE_AN_ADMINYou can retrieve the details of a single admin.1 paramsYou can retrieve the details of a single admin.
idintegerINTERCOM_RETRIEVE_AN_ARTICLEYou can fetch the details of a single article by making a GET request to `https://api.intercom.io/articles/<id>`.1 paramsYou can fetch the details of a single article by making a GET request to `https://api.intercom.io/articles/<id>`.
idintegerINTERCOM_RETRIEVE_COMPANIESYou can fetch a single company by passing in `company_id` or `name`. `https://api.intercom.io/companies?name={name}` `https://api.intercom.io/companies?company_id={company_id}` You can fetch all companies and filter by `segment_id` or `tag_id` as a query parameter. `https://ap...6 paramsYou can fetch a single company by passing in `company_id` or `name`. `https://api.intercom.io/companies?name={name}` `https://api.intercom.io/companies?company_id={company_id}` You can fetch all companies and filter by `segment_id` or `tag_id` as a query parameter. `https://ap...
namestringpageintegertag_idstringper_pageintegercompany_idstringsegment_idstringINTERCOM_SCROLL_OVER_ALL_COMPANIESThe `list all companies` functionality does not work well for huge datasets, and can result in errors and performance problems when paging deeply. The Scroll API provides an efficient mechanism for iterating over all companies in a dataset. - Each app can only have 1 scroll op...1 paramsThe `list all companies` functionality does not work well for huge datasets, and can result in errors and performance problems when paging deeply. The Scroll API provides an efficient mechanism for iterating over all companies in a dataset. - Each app can only have 1 scroll op...
scroll_paramstringINTERCOM_SEARCH_CONVERSATIONSSearches for conversations using query string with support for filtering and sorting5 paramsSearches for conversations using query string with support for filtering and sorting
querystringper_pageintegersort_fieldstringsort_orderstringstarting_afterstringINTERCOM_SEARCH_FOR_ARTICLESYou can search for articles by making a GET request to `https://api.intercom.io/articles/search`.4 paramsYou can search for articles by making a GET request to `https://api.intercom.io/articles/search`.
statestringphrasestringhighlightbooleanhelp_center_idintegerINTERCOM_SET_AN_ADMIN_TO_AWAYYou can set an Admin as away for the Inbox.3 paramsYou can set an Admin as away for the Inbox.
idintegeraway_mode_enabledbooleanaway_mode_reassignbooleanINTERCOM_UPDATE_A_COLLECTIONYou can update the details of a single collection by making a PUT request to `https://api.intercom.io/collections/<id>`.116 paramsYou can update the details of a single collection by making a PUT request to `https://api.intercom.io/collections/<id>`.
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group_contenttranslated__content__ar__descriptionstringtranslated__content__bg__descriptionstringtranslated__content__bs__descriptionstringtranslated__content__ca__descriptionstringtranslated__content__cs__descriptionstringtranslated__content__da__descriptionstringtranslated__content__de__descriptionstringtranslated__content__el__descriptionstringtranslated__content__en__descriptionstringtranslated__content__es__descriptionstringtranslated__content__et__descriptionstringtranslated__content__fi__descriptionstringtranslated__content__fr__descriptionstringtranslated__content__he__descriptionstringtranslated__content__hr__descriptionstringtranslated__content__hu__descriptionstringtranslated__content__id__descriptionstringtranslated__content__it__descriptionstringtranslated__content__ja__descriptionstringtranslated__content__ko__descriptionstringtranslated__content__lt__descriptionstringtranslated__content__lv__descriptionstringtranslated__content__mn__descriptionstringtranslated__content__nb__descriptionstringtranslated__content__nl__descriptionstringtranslated__content__pl__descriptionstringtranslated__content__pt__descriptionstringtranslated__content__ro__descriptionstringtranslated__content__ru__descriptionstringtranslated__content__sl__descriptionstringtranslated__content__sr__descriptionstringtranslated__content__sv__descriptionstringtranslated__content__tr__descriptionstringtranslated__content__vi__descriptionstringtranslated__content__pt__BR__descriptionstringtranslated__content__zh__CN__descriptionstringtranslated__content__zh__TW__descriptionstringINTERCOM_UPDATE_A_COMPANYYou can update a single company using the Intercom provisioned `id`. {% admonition type="attention" name="Using `company_id`" %} When updating a company it is not possible to update `company_id`. This can only be set once upon creation of the company. {% /admonition %}1 paramsYou can update a single company using the Intercom provisioned `id`. {% admonition type="attention" name="Using `company_id`" %} When updating a company it is not possible to update `company_id`. This can only be set once upon creation of the company. {% /admonition %}
idstringINTERCOM_UPDATE_A_CONTACTYou can update an existing contact (ie. user or lead).1 paramsYou can update an existing contact (ie. user or lead).
idstringINTERCOM_UPDATE_AN_ARTICLEYou can update the details of a single article by making a PUT request to `https://api.intercom.io/articles/<id>`.342 paramsYou can update the details of a single article by making a PUT request to `https://api.intercom.io/articles/<id>`.
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MCP Pack — contacts, conversations, companies via OAuth.
Part of Pipeworx — an MCP gateway connecting AI agents to 673+ live data sources.
| Tool | Description |
|---|---|
ic_search_contacts | Search for contacts by name, email, or custom attributes. Returns contact ID, name, email, and metadata. |
ic_get_contact | Get full contact details by ID. Returns name, email, phone, attributes, tags, and conversation history. |
ic_list_conversations | List conversations with pagination. Returns conversation ID, participants, status, created date, and last message preview. |
ic_get_conversation | Get complete conversation thread by ID. Returns all messages, timestamps, participants, and metadata. |
ic_list_companies | List companies with pagination. Returns company ID, name, website, employee count, and custom attributes. |
Add to your MCP client (Claude Desktop, Cursor, Windsurf, etc.):
{
"mcpServers": {
"intercom": {
"url": "https://gateway.pipeworx.io/intercom/mcp"
}
}
}
Or connect to the full Pipeworx gateway for access to all 673+ data sources:
{
"mcpServers": {
"pipeworx": {
"url": "https://gateway.pipeworx.io/mcp"
}
}
}
Instead of calling tools directly, you can ask questions in plain English:
ask_pipeworx({ question: "your question about Intercom data" })
The gateway picks the right tool and fills the arguments automatically.
MIT